{"id":788,"date":"2024-06-01T19:04:15","date_gmt":"2024-06-01T17:04:15","guid":{"rendered":"https:\/\/langenachtdermuseen.berlin\/faq\/"},"modified":"2026-08-03T16:19:31","modified_gmt":"2026-08-03T14:19:31","slug":"faq","status":"publish","type":"page","link":"https:\/\/langenachtdermuseen.berlin\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class='wp-block-ho-pattern ' data-pattern='ho\/header-headline'>\n\n<div  class='container-fluid margin-bottom-7'>\n\n<div  class='row'>\n\n<div  class='col col-xs-12 col-md-offset-2 col-md-8'>\n\n<div class=\"wp-block-ho-div\">\n<h1 class='h1' style=\"white-space: normal;\">FAQ<\/h1>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n<section class='wp-block-ho-pattern ' data-pattern='ho\/akkordeon-faq'>\n\n<div  class='akkordeon-small-typo margin-bottom-7'>\n\n<div  class='container-fluid'>\n\n<div  class='row'>\n\n<div  class='col col-xs-12'>\n\n<div  class='margin-bottom-5'>\n<h3 class='h2' style=\"white-space: normal;\">Date &#038; Opening Times<\/h3>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n\n<div  class='row'>\n\n<div  class='col col-xs-12'>\n<accordion inline-template>\n\t<div class=\"accordion block-accordion\" role=\"tablist\">\n\t\t<accordion-item inline-template >\t<div ref=\"item\" data-id=\"WhendoestheLongNightofMuseumstakeplace\" class=\"block-accordion-item vue-initialize\" :class=\"{'block-accordion-item-open': active}\">\n\t\t<button class=\"block-accordion-item-head\" tabindex=\"0\" :class=\"{'button-active': active}\" ref=\"head\" aria-controls=\"acc_6a7a938597490\" id=\"acc_title_6a7a938597491\" @click=\"toggle\" @keydown=\"key\" aria-expanded=\"false\" :aria-expanded=\"active ? 'true' : 'false'\">\n\t\t\t<span class=\"button-icon icon-arrow-down\" aria-hidden=\"true\"><\/span>\n\t\t\t<span class=\"button-label \">When does the Long Night of Museums take place?<\/span>\n\t\t<\/button>\n\t\t<div ref=\"body\" class=\"block-accordion-item-content\" id=\"acc_6a7a938597490\" role=\"region\" aria-labelledby=\"acc_title_6a7a938597491\">\n\t\t\t<div class=\"wrapper\"><p class=\"copy\">The Long Night of Museums takes place on 29 August 2026 from 6 pm to 2 am. <\/p><\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/accordion-item>\n<accordion-item inline-template >\t<div ref=\"item\" data-id=\"Whataretheopeninghoursofthemuseums\" class=\"block-accordion-item vue-initialize\" :class=\"{'block-accordion-item-open': active}\">\n\t\t<button class=\"block-accordion-item-head\" tabindex=\"0\" :class=\"{'button-active': active}\" ref=\"head\" aria-controls=\"acc_6a7a938597543\" id=\"acc_title_6a7a938597544\" @click=\"toggle\" @keydown=\"key\" aria-expanded=\"false\" :aria-expanded=\"active ? 'true' : 'false'\">\n\t\t\t<span class=\"button-icon icon-arrow-down\" aria-hidden=\"true\"><\/span>\n\t\t\t<span class=\"button-label \">What are the opening hours of the museums?<\/span>\n\t\t<\/button>\n\t\t<div ref=\"body\" class=\"block-accordion-item-content\" id=\"acc_6a7a938597543\" role=\"region\" aria-labelledby=\"acc_title_6a7a938597544\">\n\t\t\t<div class=\"wrapper\"><p class=\"copy\">Most of the museums are open from 6 pm to 2 am.<br><br>Some museums have different opening hours: <br>the Berlin-Hohensch\u00f6nhausen Memorial is open from 5 pm to 1 am, and the Stasi Museum in Lichtenberg from 6 pm to midnight.<br>Both children\u2019s museums, the Labyrinth Children\u2019s Museum in Wedding and the MACHmit! Children\u2019s Museum in Prenzlauerberg, are open from 4 pm to 10 pm.<br>The Archenhold Observatory in Treptow is open from 6 pm to midnight, and the Wilhelm Foerster Observatory in Sch\u00f6neberg from 8 pm to midnight.<br> <\/p><\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/accordion-item>\n\t<\/div>\n<\/accordion>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n<section class='wp-block-ho-pattern ' data-pattern='ho\/akkordeon-faq'>\n\n<div  class='akkordeon-small-typo margin-bottom-7'>\n\n<div  class='container-fluid'>\n\n<div  class='row'>\n\n<div  class='col col-xs-12'>\n\n<div  class='margin-bottom-5'>\n<h3 class='h2' style=\"white-space: normal;\">Tickets<\/h3>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n\n<div  class='row'>\n\n<div  class='col col-xs-12'>\n<accordion inline-template>\n\t<div class=\"accordion block-accordion\" role=\"tablist\">\n\t\t<accordion-item inline-template >\t<div ref=\"item\" data-id=\"HowmuchdoestheLongNightticketcost\" class=\"block-accordion-item vue-initialize\" :class=\"{'block-accordion-item-open': active}\">\n\t\t<button class=\"block-accordion-item-head\" tabindex=\"0\" :class=\"{'button-active': active}\" ref=\"head\" aria-controls=\"acc_6a7a938598c90\" id=\"acc_title_6a7a938598c91\" @click=\"toggle\" @keydown=\"key\" aria-expanded=\"false\" :aria-expanded=\"active ? 'true' : 'false'\">\n\t\t\t<span class=\"button-icon icon-arrow-down\" aria-hidden=\"true\"><\/span>\n\t\t\t<span class=\"button-label \">How much does the Long Night ticket cost?<\/span>\n\t\t<\/button>\n\t\t<div ref=\"body\" class=\"block-accordion-item-content\" id=\"acc_6a7a938598c90\" role=\"region\" aria-labelledby=\"acc_title_6a7a938598c91\">\n\t\t\t<div class=\"wrapper\"><p class=\"copy\">From August 3 to August 16, tickets cost 15 euros, reduced price is 12 euros, afterwards 23 euros, reduced price is 17 euros. Children up to the age of 12 have free admission, but require a free children&#8217;s ticket.\u202f All information on reduced tickets and free children\u2019s tickets can be found on the <a href=\"https:\/\/langenachtdermuseen.berlin\/en\/ticketinformation\/\">ticket information page<\/a>.<\/p><\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/accordion-item>\n<accordion-item inline-template >\t<div ref=\"item\" data-id=\"WhatistheLongNightticketvalidfor\" class=\"block-accordion-item vue-initialize\" :class=\"{'block-accordion-item-open': active}\">\n\t\t<button class=\"block-accordion-item-head\" tabindex=\"0\" :class=\"{'button-active': active}\" ref=\"head\" aria-controls=\"acc_6a7a938598d40\" id=\"acc_title_6a7a938598d41\" @click=\"toggle\" @keydown=\"key\" aria-expanded=\"false\" :aria-expanded=\"active ? 'true' : 'false'\">\n\t\t\t<span class=\"button-icon icon-arrow-down\" aria-hidden=\"true\"><\/span>\n\t\t\t<span class=\"button-label \">What is the Long Night ticket valid for?<\/span>\n\t\t<\/button>\n\t\t<div ref=\"body\" class=\"block-accordion-item-content\" id=\"acc_6a7a938598d40\" role=\"region\" aria-labelledby=\"acc_title_6a7a938598d41\">\n\t\t\t<div class=\"wrapper\"><p class=\"copy\">The ticket allows you to visit all the participating museums and to use the Long Night of Museums\u2019 shuttle service, which this year will include historical S-Bahn trains along with buses. <br> <\/p><\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/accordion-item>\n<accordion-item inline-template >\t<div ref=\"item\" data-id=\"WherecanIbuyaticketfortheLongNightofMuseums\" class=\"block-accordion-item vue-initialize\" :class=\"{'block-accordion-item-open': active}\">\n\t\t<button class=\"block-accordion-item-head\" tabindex=\"0\" :class=\"{'button-active': active}\" ref=\"head\" aria-controls=\"acc_6a7a938598e00\" id=\"acc_title_6a7a938598e01\" @click=\"toggle\" @keydown=\"key\" aria-expanded=\"false\" :aria-expanded=\"active ? 'true' : 'false'\">\n\t\t\t<span class=\"button-icon icon-arrow-down\" aria-hidden=\"true\"><\/span>\n\t\t\t<span class=\"button-label \">Where can I buy a ticket for the Long Night of Museums? <\/span>\n\t\t<\/button>\n\t\t<div ref=\"body\" class=\"block-accordion-item-content\" id=\"acc_6a7a938598e00\" role=\"region\" aria-labelledby=\"acc_title_6a7a938598e01\">\n\t\t\t<div class=\"wrapper\"><p class=\"copy\">You can buy a ticket for the Long Night of Museums in the online shop here on this website. They are also available at the visitBerlin tourist information offices at the Humboldt Forum (Mon\u2013Sun 10 am\u20136 pm), at the Brandenburg Gate (Mon\u2013Sun 10 am\u20136 pm), at Berlin Central Station (Mon\u2013Sun 8 am\u20138 pm) and at BER Berlin Brandenburg Airport (Mon\u2013Sun 9 am\u20138 pm). On the day of the event, tickets will also be available at all participating museums\u00a0<a href=\"https:\/\/langenachtdermuseen.berlin\/en\/programme\/\">participating museums<\/a>.<\/p><\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/accordion-item>\n<accordion-item inline-template >\t<div ref=\"item\" data-id=\"HowcanIredeemmydiscountvoucherfromtheMuseumIslandFestival\" class=\"block-accordion-item vue-initialize\" :class=\"{'block-accordion-item-open': active}\">\n\t\t<button class=\"block-accordion-item-head\" tabindex=\"0\" :class=\"{'button-active': active}\" ref=\"head\" aria-controls=\"acc_6a7a938598eb2\" id=\"acc_title_6a7a938598eb3\" @click=\"toggle\" @keydown=\"key\" aria-expanded=\"false\" :aria-expanded=\"active ? 'true' : 'false'\">\n\t\t\t<span class=\"button-icon icon-arrow-down\" aria-hidden=\"true\"><\/span>\n\t\t\t<span class=\"button-label \">How can I redeem my discount voucher from the Museum Island Festival?<\/span>\n\t\t<\/button>\n\t\t<div ref=\"body\" class=\"block-accordion-item-content\" id=\"acc_6a7a938598eb2\" role=\"region\" aria-labelledby=\"acc_title_6a7a938598eb3\">\n\t\t\t<div class=\"wrapper\"><p class=\"copy\">The 5 Euro voucher from the Museum Island Festival of the Staatliche Museen zu Berlin (June 6, 2026) can only be redeemed on the day of the Long Night of Museums, August 29, 2026, between 5 pm and midnight, at our information stand on Museum Island. Only cash will be accepted when redeeming the voucher. Only one voucher can be used per ticket. <\/p><\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/accordion-item>\n\t<\/div>\n<\/accordion>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n<section class='wp-block-ho-pattern ' data-pattern='ho\/akkordeon-faq'>\n\n<div  class='akkordeon-small-typo margin-bottom-7'>\n\n<div  class='container-fluid'>\n\n<div  class='row'>\n\n<div  class='col col-xs-12'>\n\n<div  class='margin-bottom-5'>\n<h3 class='h2' style=\"white-space: normal;\">Planning my Long Night of Museums<\/h3>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n\n<div  class='row'>\n\n<div  class='col col-xs-12'>\n<accordion inline-template>\n\t<div class=\"accordion block-accordion\" role=\"tablist\">\n\t\t<accordion-item inline-template >\t<div ref=\"item\" data-id=\"HowdoIcreateMyRoute\" class=\"block-accordion-item vue-initialize\" :class=\"{'block-accordion-item-open': active}\">\n\t\t<button class=\"block-accordion-item-head\" tabindex=\"0\" :class=\"{'button-active': active}\" ref=\"head\" aria-controls=\"acc_6a7a93859a3a7\" id=\"acc_title_6a7a93859a3a8\" @click=\"toggle\" @keydown=\"key\" aria-expanded=\"false\" :aria-expanded=\"active ? 'true' : 'false'\">\n\t\t\t<span class=\"button-icon icon-arrow-down\" aria-hidden=\"true\"><\/span>\n\t\t\t<span class=\"button-label \">How do I create \u2018My Route\u2019?<\/span>\n\t\t<\/button>\n\t\t<div ref=\"body\" class=\"block-accordion-item-content\" id=\"acc_6a7a93859a3a7\" role=\"region\" aria-labelledby=\"acc_title_6a7a93859a3a8\">\n\t\t\t<div class=\"wrapper\"><p class=\"copy\">The <a href=\"https:\/\/langenachtdermuseen.berlin\/en\/my-route\/\">\u2018My Route\u2019<\/a> section allows you to save events, museums and exhibitions that you would like to visit during the Long Night of Museums and to create your own personal route. To add events, museums or exhibitions to your route, click on the route icon (white, wavy line with a plus sign) to the right of the event preview in the\u202f<a href=\"https:\/\/langenachtdermuseen.berlin\/en\/program\/\">programme\u202foverview<\/a> or at the respective content page. You can view and customise your route using the route icon at the top of the website.<\/p><\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/accordion-item>\n<accordion-item inline-template >\t<div ref=\"item\" data-id=\"WherecanIstart\" class=\"block-accordion-item vue-initialize\" :class=\"{'block-accordion-item-open': active}\">\n\t\t<button class=\"block-accordion-item-head\" tabindex=\"0\" :class=\"{'button-active': active}\" ref=\"head\" aria-controls=\"acc_6a7a93859a457\" id=\"acc_title_6a7a93859a458\" @click=\"toggle\" @keydown=\"key\" aria-expanded=\"false\" :aria-expanded=\"active ? 'true' : 'false'\">\n\t\t\t<span class=\"button-icon icon-arrow-down\" aria-hidden=\"true\"><\/span>\n\t\t\t<span class=\"button-label \">Where can I start?<\/span>\n\t\t<\/button>\n\t\t<div ref=\"body\" class=\"block-accordion-item-content\" id=\"acc_6a7a93859a457\" role=\"region\" aria-labelledby=\"acc_title_6a7a93859a458\">\n\t\t\t<div class=\"wrapper\"><p class=\"copy\">You can start your Long Night anywhere, for example at a museum in your own neighbourhood. At all participating museums, you\u2019ll receive tickets and folding maps with information about the museums and their programmes.<\/p><\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/accordion-item>\n<accordion-item inline-template >\t<div ref=\"item\" data-id=\"HowmanymuseumsshouldIvisit\" class=\"block-accordion-item vue-initialize\" :class=\"{'block-accordion-item-open': active}\">\n\t\t<button class=\"block-accordion-item-head\" tabindex=\"0\" :class=\"{'button-active': active}\" ref=\"head\" aria-controls=\"acc_6a7a93859a504\" id=\"acc_title_6a7a93859a505\" @click=\"toggle\" @keydown=\"key\" aria-expanded=\"false\" :aria-expanded=\"active ? 'true' : 'false'\">\n\t\t\t<span class=\"button-icon icon-arrow-down\" aria-hidden=\"true\"><\/span>\n\t\t\t<span class=\"button-label \">How many museums should I visit?<\/span>\n\t\t<\/button>\n\t\t<div ref=\"body\" class=\"block-accordion-item-content\" id=\"acc_6a7a93859a504\" role=\"region\" aria-labelledby=\"acc_title_6a7a93859a505\">\n\t\t\t<div class=\"wrapper\"><p class=\"copy\">We recommend that you visit no more than four or five museums. Berlin is large, and the distances between museums can be long. Allow yourself time for encounters and new impressions and give yourself the freedom to make spontaneous decisions. <\/p><\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/accordion-item>\n\t<\/div>\n<\/accordion>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n<section class='wp-block-ho-pattern ' data-pattern='ho\/akkordeon-faq'>\n\n<div  class='akkordeon-small-typo margin-bottom-7'>\n\n<div  class='container-fluid'>\n\n<div  class='row'>\n\n<div  class='col col-xs-12'>\n\n<div  class='margin-bottom-5'>\n<h3 class='h2' style=\"white-space: normal;\">Getting Around During the Long Night<\/h3>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n\n<div  class='row'>\n\n<div  class='col col-xs-12'>\n<accordion inline-template>\n\t<div class=\"accordion block-accordion\" role=\"tablist\">\n\t\t<accordion-item inline-template >\t<div ref=\"item\" data-id=\"HowdoIgetfrommuseumtomuseum\" class=\"block-accordion-item vue-initialize\" :class=\"{'block-accordion-item-open': active}\">\n\t\t<button class=\"block-accordion-item-head\" tabindex=\"0\" :class=\"{'button-active': active}\" ref=\"head\" aria-controls=\"acc_6a7a93859b787\" id=\"acc_title_6a7a93859b788\" @click=\"toggle\" @keydown=\"key\" aria-expanded=\"false\" :aria-expanded=\"active ? 'true' : 'false'\">\n\t\t\t<span class=\"button-icon icon-arrow-down\" aria-hidden=\"true\"><\/span>\n\t\t\t<span class=\"button-label \">How do I get from museum to museum?<\/span>\n\t\t<\/button>\n\t\t<div ref=\"body\" class=\"block-accordion-item-content\" id=\"acc_6a7a93859b787\" role=\"region\" aria-labelledby=\"acc_title_6a7a93859b788\">\n\t\t\t<div class=\"wrapper\"><p class=\"copy\">You can reach many of the museums in the Long Night of Museums quickly and easily by public transport. The U-Bahn and S-Bahn, and many trams, will be running all night. If you don\u2019t have a BVG subscription or Deutschlandticket, we recommend you buy a 24-hour ticket for 11.20 Euro, reduced fare 7.40 Euro. It is valid for one adult and up to three children between 6 and 14 years old, younger children can ride for free. The Long Night of Museums also has its own <a href=\"https:\/\/langenachtdermuseen.berlin\/en\/shuttles\/\" data-type=\"page\" data-id=\"1305\">shuttle service<\/a>.<\/p><\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/accordion-item>\n<accordion-item inline-template >\t<div ref=\"item\" data-id=\"Whatshuttleservicesarethere\" class=\"block-accordion-item vue-initialize\" :class=\"{'block-accordion-item-open': active}\">\n\t\t<button class=\"block-accordion-item-head\" tabindex=\"0\" :class=\"{'button-active': active}\" ref=\"head\" aria-controls=\"acc_6a7a93859b834\" id=\"acc_title_6a7a93859b835\" @click=\"toggle\" @keydown=\"key\" aria-expanded=\"false\" :aria-expanded=\"active ? 'true' : 'false'\">\n\t\t\t<span class=\"button-icon icon-arrow-down\" aria-hidden=\"true\"><\/span>\n\t\t\t<span class=\"button-label \">What shuttle services are there?<\/span>\n\t\t<\/button>\n\t\t<div ref=\"body\" class=\"block-accordion-item-content\" id=\"acc_6a7a93859b834\" role=\"region\" aria-labelledby=\"acc_title_6a7a93859b835\">\n\t\t\t<div class=\"wrapper\"><p class=\"copy\"> For the Long Night of Museums, shuttle buses will take you to museums located outside the city centre and often drop you right at their doors. There are also many museums located along the route of the historical S-Bahn train, between Nordbahnhof and Priesterweg. You can ride to the Archenhold Observatory in rickshaws. You can find all the information in the <a href=\"https:\/\/langenachtdermuseen.berlin\/en\/shuttles\/\" data-type=\"page\" data-id=\"1305\">shuttle overview<\/a>. <\/p><\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/accordion-item>\n\t<\/div>\n<\/accordion>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n<section class='wp-block-ho-pattern ' data-pattern='ho\/akkordeon-faq'>\n\n<div  class='akkordeon-small-typo margin-bottom-7'>\n\n<div  class='container-fluid'>\n\n<div  class='row'>\n\n<div  class='col col-xs-12'>\n\n<div  class='margin-bottom-5'>\n<h3 class='h2' style=\"white-space: normal;\">At the Museums<\/h3>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n\n<div  class='row'>\n\n<div  class='col col-xs-12'>\n<accordion inline-template>\n\t<div class=\"accordion block-accordion\" role=\"tablist\">\n\t\t<accordion-item inline-template >\t<div ref=\"item\" data-id=\"ShouldIexpectqueuesattheentrancestosomeofthemuseums\" class=\"block-accordion-item vue-initialize\" :class=\"{'block-accordion-item-open': active}\">\n\t\t<button class=\"block-accordion-item-head\" tabindex=\"0\" :class=\"{'button-active': active}\" ref=\"head\" aria-controls=\"acc_6a7a93859cae2\" id=\"acc_title_6a7a93859cae3\" @click=\"toggle\" @keydown=\"key\" aria-expanded=\"false\" :aria-expanded=\"active ? 'true' : 'false'\">\n\t\t\t<span class=\"button-icon icon-arrow-down\" aria-hidden=\"true\"><\/span>\n\t\t\t<span class=\"button-label \">Should I expect queues at the entrances to some of the museums?<\/span>\n\t\t<\/button>\n\t\t<div ref=\"body\" class=\"block-accordion-item-content\" id=\"acc_6a7a93859cae2\" role=\"region\" aria-labelledby=\"acc_title_6a7a93859cae3\">\n\t\t\t<div class=\"wrapper\"><p class=\"copy\">You can enter most of the participating museums of the Long Night of Museums at any time without waiting. In some museums in Berlin-Mitte you have to expect waiting times. Up-to-date information will be indicated here on this website on the day of the event and on <a href=\"https:\/\/www.threads.com\/@lndmberlin\">Threads @lndmberlin<\/a>.<\/p><\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/accordion-item>\n<accordion-item inline-template >\t<div ref=\"item\" data-id=\"DoIhavetohandinmybagorrucksackatthemuseums\" class=\"block-accordion-item vue-initialize\" :class=\"{'block-accordion-item-open': active}\">\n\t\t<button class=\"block-accordion-item-head\" tabindex=\"0\" :class=\"{'button-active': active}\" ref=\"head\" aria-controls=\"acc_6a7a93859cb90\" id=\"acc_title_6a7a93859cb91\" @click=\"toggle\" @keydown=\"key\" aria-expanded=\"false\" :aria-expanded=\"active ? 'true' : 'false'\">\n\t\t\t<span class=\"button-icon icon-arrow-down\" aria-hidden=\"true\"><\/span>\n\t\t\t<span class=\"button-label \">Do I have to hand in my bag or rucksack at the museums?<\/span>\n\t\t<\/button>\n\t\t<div ref=\"body\" class=\"block-accordion-item-content\" id=\"acc_6a7a93859cb90\" role=\"region\" aria-labelledby=\"acc_title_6a7a93859cb91\">\n\t\t\t<div class=\"wrapper\"><p class=\"copy\">For security reasons, many museums require you to deposit rucksacks and large bags in cloakrooms or to store them in lockers.<\/p><\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/accordion-item>\n\t<\/div>\n<\/accordion>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n<section class='wp-block-ho-pattern ' data-pattern='ho\/akkordeon-faq'>\n\n<div  class='akkordeon-small-typo margin-bottom-7'>\n\n<div  class='container-fluid'>\n\n<div  class='row'>\n\n<div  class='col col-xs-12'>\n\n<div  class='margin-bottom-5'>\n<h3 class='h2' style=\"white-space: normal;\">Good to Know<\/h3>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n\n<div  class='row'>\n\n<div  class='col col-xs-12'>\n<accordion inline-template>\n\t<div class=\"accordion block-accordion\" role=\"tablist\">\n\t\t<accordion-item inline-template >\t<div ref=\"item\" data-id=\"IstheLongNightalsointerestingifyoudontunderstandGerman\" class=\"block-accordion-item vue-initialize\" :class=\"{'block-accordion-item-open': active}\">\n\t\t<button class=\"block-accordion-item-head\" tabindex=\"0\" :class=\"{'button-active': active}\" ref=\"head\" aria-controls=\"acc_6a7a93859e085\" id=\"acc_title_6a7a93859e086\" @click=\"toggle\" @keydown=\"key\" aria-expanded=\"false\" :aria-expanded=\"active ? 'true' : 'false'\">\n\t\t\t<span class=\"button-icon icon-arrow-down\" aria-hidden=\"true\"><\/span>\n\t\t\t<span class=\"button-label \">Is the Long Night also interesting if you don\u2019t understand German?<\/span>\n\t\t<\/button>\n\t\t<div ref=\"body\" class=\"block-accordion-item-content\" id=\"acc_6a7a93859e085\" role=\"region\" aria-labelledby=\"acc_title_6a7a93859e086\">\n\t\t\t<div class=\"wrapper\"><p class=\"copy\">There are many events during the Long Night for which you don\u2019t need to speak German, such as concerts, DJ sets, performances and workshops. Many museums offer guided tours in English; other languages are also offered by some.<\/p><\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/accordion-item>\n<accordion-item inline-template >\t<div ref=\"item\" data-id=\"IstheLongNightalsointerestingforchildren\" class=\"block-accordion-item vue-initialize\" :class=\"{'block-accordion-item-open': active}\">\n\t\t<button class=\"block-accordion-item-head\" tabindex=\"0\" :class=\"{'button-active': active}\" ref=\"head\" aria-controls=\"acc_6a7a93859e133\" id=\"acc_title_6a7a93859e134\" @click=\"toggle\" @keydown=\"key\" aria-expanded=\"false\" :aria-expanded=\"active ? 'true' : 'false'\">\n\t\t\t<span class=\"button-icon icon-arrow-down\" aria-hidden=\"true\"><\/span>\n\t\t\t<span class=\"button-label \">Is the Long Night also interesting for children?<\/span>\n\t\t<\/button>\n\t\t<div ref=\"body\" class=\"block-accordion-item-content\" id=\"acc_6a7a93859e133\" role=\"region\" aria-labelledby=\"acc_title_6a7a93859e134\">\n\t\t\t<div class=\"wrapper\"><p class=\"copy\">There are many events for children and families on the Long Night of Museums, including activities to take part in, vintage shuttles, puzzlehunts and tours. You can find these events using the filter <a href=\"https:\/\/langenachtdermuseen.berlin\/en\/programme\/\">\u2018Kids &amp; Families\u2019<\/a> in the programme calendar. Both museums for children, the Labyrinth Children\u2019s Museum in Wedding and the MACHmit! Children\u2019s Museum in Prenzlauer Berg, already open at 4 pm.<\/p><\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/accordion-item>\n<accordion-item inline-template >\t<div ref=\"item\" data-id=\"Willphotosandvideosbetakenandwhatwilltheybeusedfor\" class=\"block-accordion-item vue-initialize\" :class=\"{'block-accordion-item-open': active}\">\n\t\t<button class=\"block-accordion-item-head\" tabindex=\"0\" :class=\"{'button-active': active}\" ref=\"head\" aria-controls=\"acc_6a7a93859e1f0\" id=\"acc_title_6a7a93859e1f1\" @click=\"toggle\" @keydown=\"key\" aria-expanded=\"false\" :aria-expanded=\"active ? 'true' : 'false'\">\n\t\t\t<span class=\"button-icon icon-arrow-down\" aria-hidden=\"true\"><\/span>\n\t\t\t<span class=\"button-label \">Will photos and videos be taken and what will they be used for? <\/span>\n\t\t<\/button>\n\t\t<div ref=\"body\" class=\"block-accordion-item-content\" id=\"acc_6a7a93859e1f0\" role=\"region\" aria-labelledby=\"acc_title_6a7a93859e1f1\">\n\t\t\t<div class=\"wrapper\"><p class=\"copy\">Photos and videos will be taken during the Long Night of Museums and will be used exclusively to promote the Long Night of Museums on our social media channels, the website and in print brochures. The right of use does not pass to third parties. By participating in events at the Long Night of Museums Berlin 2026, you agree to the possible publication of image and sound material in which you can be seen. <\/p><\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/accordion-item>\n\t<\/div>\n<\/accordion>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n<section class='wp-block-ho-pattern show-optional-copy toggle-optional-button toggle-optional-text-list show-optional-text-list' data-pattern='ho\/akkordeon-faq-mit-button-und-numerierter-liste'>\n\n<div  class='akkordeon-small-typo margin-bottom-7'>\n\n<div  class='container-fluid'>\n\n<div  class='row'>\n\n<div  class='col col-xs-12'>\n\n<div  class='margin-bottom-5'>\n<h2 class='h2' style=\"white-space: normal;\">Help &#038; Support<\/h2>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n\n<div  class='row'>\n\n<div  class='col col-xs-12'>\n\n<div  class='row'>\n\n<div  class='col col-xs-12'>\n<accordion inline-template>\n\t<div class=\"accordion block-accordion\" role=\"tablist\">\n\t\t<accordion-item inline-template >\t<div ref=\"item\" data-id=\"IhaventreceivedmyticketwhatcanIdo\" class=\"block-accordion-item accordion-item-toggle-optional-copy accordion-item-show-optional-copy accordion-item-toggle-optional-text-list accordion-item-show-optional-text-list\" :class=\"{'block-accordion-item-open': active}\">\n\t\t<button class=\"block-accordion-item-head\" tabindex=\"0\" :class=\"{'button-active': active}\" ref=\"head\" aria-controls=\"acc_6a7a9385a37da\" id=\"acc_title_6a7a9385a37db\" @click=\"toggle\" @keydown=\"key\" aria-expanded=\"false\" :aria-expanded=\"active ? 'true' : 'false'\">\n\t\t\t<span class=\"button-icon icon-arrow-down\" aria-hidden=\"true\"><\/span>\n\t\t\t<span class=\"button-label \">I haven&#8217;t received my ticket \u2013 what can I do?<\/span>\n\t\t<\/button>\n\t\t<div ref=\"body\" class=\"block-accordion-item-content\" id=\"acc_6a7a9385a37da\" role=\"region\" aria-labelledby=\"acc_title_6a7a9385a37db\">\n\t\t\t<div class=\"wrapper\">\n\n<div  class='ho-accordion-optional-text'>\t<p class='ho-sd-body body ho-pattern-optional-text'>This is how you find your ticket for the Long Night of Museums:<\/p>\n<\/div>\n\n\n<div  class='ho-accordion-optional-text-list'>\n<ol class=\"wp-block-ho-list list-yellow-points\"><li>First, check your spam folder.<\/li>\n\n<li>Not there? Then write to shop@langenachtdermuseen.berlin (available Mon\u2013Fri, 10 am\u20134 pm). <br>Have the email address you used to book the ticket ready \u2013 typos are a common reason. From August 3, you can also call a service hotline.<\/li><\/ol>\n<\/div>\n\n\n<div  class='ho-accordion-optional-text'>\t<p class='ho-sd-body body ho-pattern-optional-text'>If you booked several tickets, you will receive them all together in one PDF.<br>For tickets purchased from resellers such as visitBerlin or Ticketmaster, only their customer service can help you.<\/p>\n<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/accordion-item>\n<accordion-item inline-template >\t<div ref=\"item\" data-id=\"CanIreturnorcancelmytickets\" class=\"block-accordion-item accordion-item-toggle-optional-text-list\" :class=\"{'block-accordion-item-open': active}\">\n\t\t<button class=\"block-accordion-item-head\" tabindex=\"0\" :class=\"{'button-active': active}\" ref=\"head\" aria-controls=\"acc_6a7a9385a41d9\" id=\"acc_title_6a7a9385a41da\" @click=\"toggle\" @keydown=\"key\" aria-expanded=\"false\" :aria-expanded=\"active ? 'true' : 'false'\">\n\t\t\t<span class=\"button-icon icon-arrow-down\" aria-hidden=\"true\"><\/span>\n\t\t\t<span class=\"button-label \">Can I return or cancel my tickets?<\/span>\n\t\t<\/button>\n\t\t<div ref=\"body\" class=\"block-accordion-item-content\" id=\"acc_6a7a9385a41d9\" role=\"region\" aria-labelledby=\"acc_title_6a7a9385a41da\">\n\t\t\t<div class=\"wrapper\">\n\n<div  class='ho-accordion-optional-text'>\t<p class='ho-sd-body body ho-pattern-optional-text'>Unfortunately, you can&#8217;t return or cancel your tickets for the Long Night of Museums. By purchasing them, you accept our <a href=\"https:\/\/langenachtdermuseen.berlin\/en\/terms\/\">Terms and Conditions<\/a>, which exclude the right of cancellation as described in Section 312g(2)(9) of the German Civil Code (BGB). If you have any questions about your order, please contact us at <a href=\"mailto:shop@langenachtdermuseen.berlin\">shop@langenachtdermuseen.berlin<\/a>.<\/p>\n<\/div>\n\n\n<div  class='ho-accordion-optional-text-list'>\n<ol class=\"wp-block-ho-list list-yellow-points\"><li>First, check your spam folder.<\/li>\n\n<li>Not there? Then write to shop@langenachtdermuseen.berlin (available Mon\u2013Fri, 10 am\u20134 pm). <br>Have the email address you used to book the ticket ready \u2013 typos are a common reason. From August 3, you can also call a service hotline.<\/li><\/ol>\n<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/accordion-item>\n\t<\/div>\n<\/accordion>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n\n<div  class='row ho-pattern-optional-button'>\n\n<div  class='col col-xs-12'>\n\n<div  class='row'>\n\n<div  class='col col-xs-12'>\n\n<div  class='padding-top-5'>\n\n<div  class='button-mobile-fullwidth'>\n\n<div  class='wp-block-ho-buttons wp-block-ho-buttons'>\n<div class=\"wp-block-ho-buttons-item\">\n\t<a href=\"\"  target=\"\" role=\"button\" aria-pressed=\"false\" rel=\"nofollow\" class=\"ho-button is-tertiary is-large mobile-full-width special-more-width has-outgoing-link-icon-right\">\n\t\t\t\t<span class=\"ho-button-label \">Lorem Ipsum<\/span>\n\t<\/a>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Answers to the most frequently asked questions about the Long Night of Museums. <\/p>\n","protected":false},"author":9,"featured_media":720,"parent":0,"menu_order":13,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ho_image_focal_point":"","footnotes":""},"class_list":["post-788","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":{"seo_titel":"","keywords":"","noindex":false,"redirect":""},"_links":{"self":[{"href":"https:\/\/langenachtdermuseen.berlin\/en\/wp-json\/wp\/v2\/pages\/788","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/langenachtdermuseen.berlin\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/langenachtdermuseen.berlin\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/langenachtdermuseen.berlin\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/langenachtdermuseen.berlin\/en\/wp-json\/wp\/v2\/comments?post=788"}],"version-history":[{"count":20,"href":"https:\/\/langenachtdermuseen.berlin\/en\/wp-json\/wp\/v2\/pages\/788\/revisions"}],"predecessor-version":[{"id":12378,"href":"https:\/\/langenachtdermuseen.berlin\/en\/wp-json\/wp\/v2\/pages\/788\/revisions\/12378"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/langenachtdermuseen.berlin\/en\/wp-json\/wp\/v2\/media\/720"}],"wp:attachment":[{"href":"https:\/\/langenachtdermuseen.berlin\/en\/wp-json\/wp\/v2\/media?parent=788"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}